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What to Know
In order to display what you have to offer, you must provide facts about yourself. This requires you to gather information about yourself, your experience, training, accomplishments, personal information, military record, etc. One way to assemble and organize this data is by creating a Career Catalog. It is an up-to-date summary of your qualifications. Among the types of records you should collect in your Career Catalog are:
Military Service
• Separation Papers, DD Form 214, DD Form 295Work Experience
• Work History (job titles, dates, duties, accomplishments, employers)Education & Training
• TranscriptsIDENTIFY STRENGTHS AND CHALLENGES ARISING FROM MILITARY EXPERIENCE
What to Know
Any job, in any organization, will give you knowledge and skills that will be valued by future employers. For example, the leadership training you received in the military can be very valuable. Similarly, working in any organization can make you so used to doing tasks in a certain way that you will have to relearn how to perform in another organization. Even the terms or words you frequently use will be different. For example, the use of military lingo is so widespread in the service; you must unlearn this language and speak plain English before an employer will understand you. As you read this section, think about your experience in the service and what you can do to capitalize upon your strengths and overcome any challenges.
WHAT TO DO
Strengths
Your military service has given you training and work experience useful to many employers. Your task is to consider your own work and find a way to use this information to your best advantage. Following is a list of some strengths you probably have used in your military service. As you read the list, make notes about your own experiences. You will use these notes later in preparing your application to emphasize your knowledge and skills.
1. Leadership training — The military trains people to accept responsibility and give direction. You may have had responsibility for other people and their activities. You are trained to lead by setting an example and by giving directions.
2. Ability to conform to rules and structure — In any organization there must be rules and structure to avoid chaos. You have learned and followed rules in the service.
3. Ability to learn with advanced training — You received intensive, and often specialized, advanced training in the service.
4. Familiarity with records — You are familiar with the need for records and complete paperwork. You understand the need to be accountable for everything you do.
5. Ability to work as a team member and a team leader — In the military you worked in a team environment. You understand that everything you do affects someone else. You may have served as a team leader where you analyzed situations and options, made decisions, gave directions, followed through and accepted responsibility.
6. Ability to work in a diverse group — The military employs all Americans regardless of race, gender, economic status, religion. In the service, you have worked with people of all backgrounds, attitudes, and characteristics.
7. Ability to work under pressure and meet deadlines — In the military you must perform. You do your job right the first time. There is pressure and stress; if you fail, people could suffer.
8. Systematic planning — Most military operations require thorough planning.
You must consider objectives, the strengths and limitations of others, resources, time schedules, logistics, and various other factors. You also assess progress during the operations.
9. Emphasis on safety — Military safety training is among the best in the world. You understand the cost of lives, property, and objectives when safety is ignored.
10. Ability to give and follow directions — You know how to work under supervision. You are accountable for your actions. Being disciplined in your life and when dealing with others is important in the workplace.
11. Drug-free — You have been working in a zero-tolerance environment, with frequent and random drug testing.
12. Maturity — You may have maturity beyond your years. You can bring this out in an interview by relating your experiences and responsibilities. Employers may see you as more mature than other applicants your age.
13. Security clearance — Many military personnel have achieved some level of security clearance.
14. Initiative — You have a proactive mentality. Employers will appreciate your ability to approach issues and opportunities without necessarily being asked to.
15. Problem-solving — You are a strategic thinker. You have been trained to assess a situation and address problems and opportunities. Employers are looking for workers who help make work go more smoothly.
16. Minimized need for supervision — You are accustomed to being given a task and taking responsibility for its completion. Employers appreciate your efficiency and ability to work independently.
Challenges
Your military experience may also present you with challenges. These issues are factors that you will learn to handle. Each of the factors is briefly described.
1. Communication — The military talks in alphabet soup. You have learned to use acronyms and military jargon. Everybody in the military understands it, but almost nobody outside the service will! You must consciously think about using words, not acronyms or jargon, to communicate.
2. Stereotypes — Some employers have false impressions of the military. Being aware of the stereotypes up front will help you break them down when you encounter them. Some of the stereotypes include:
• Military personnel do not know how to dress or socialize in the civilian community;3. Unrealistic Expectations — Many military personnel feel they will enter the civilian labor market and get a high-paying position. Frequently they will take a cut in pay and status equivalent to someone changing careers.
4. Credentials — Occupational credentials, such as a license or certification, have increasingly become a common requirement for many types of civilian jobs. Because civilian credentialing requirements are typically based on traditional means of obtaining education, training, and experience in the civilian sector and you have received your career preparation in the military, you may encounter difficulties in obtaining a license or certificate. You need to determine the requirements for the credential desired prior to transitioning to avoid significant delays in obtaining employment.
What to Know
People are hired based on how well their qualifications —a mix of experience, skills, education, training, knowledge, attitudes and abilities—match what is needed on the job. It is important for you to look at all the skills you have learned through education, military service, previous jobs, hobbies/interests, and participation in professional organizations and community activities. Basically, your skills are what you use to do your job, to complete tasks and solve problems.
Assessing your skills will help you determine:
Making a list of your skills will:
Transferable Skills Inventory Worksheet
All job skills are transferable. As you analyze your skills, do not just think about the job titles you have held, think about the specific things you performed at each job. Consider the skills you possess, those that you do not possess, and the skills you want to develop or refine. When you are done, compare your skills with the skills required in the jobs that interest you. This worksheet will help you identify transferable skills; skills that you have already learned and can use in new work settings. It will also enable you to understand how well you qualify for certain positions. Also, you will have an idea of what additional training or experience you are in need of.
Instructions
Step 1: Read the Skills Area column and circle all the skills that you possess.
Step 2: Use the Competency Rating to rate each of the skills in the Rating column.
Step 3: Make a check mark in the Interest column next to the skills that you want to use or develop in the future.
Step 4: If you have skills that are not listed, add them to the inventory table (below the Skill Area table).
EXAMPLE
Competency Rating
1 = Exposure, 2 = Experience, 3 = Expert
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Skill Area |
Rating |
Interest |
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Adapted (teaching styles/special tools) |
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Administered (programs) |
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Advised (people/peers/job-seekers) |
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Analyzed (data/blueprints/schematics/policies) |
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Appraised (services/values) |
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Arranged (meetings/events/training programs) |
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Assembled (automobiles/computers/apparatus) |
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Audited (financial records/accounts payable) |
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Budgeted (expenses) |
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Calculated (numerical data/annual costs/mileage) |
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Cataloged (art collection/technical publications) |
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Checked (accuracy/other’s work) |
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Classified (documents/plants/animals) |
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Cleaned (houses, auto parts) |
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Coached (teams/students/athletes) |
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Collected (money/survey information/data/samples) |
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Compiled (statistics/survey data) |
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Confronted (people/difficult issues) |
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Constructed (buildings) |
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Consulted (on new designs/investment strategy) |
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Coordinated (events/work schedules) |
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Corresponded (with other departments/colleagues) |
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Counseled (students/peers/job-seekers) |
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Created (new programs/artwork/internet sites) |
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Cut (diamonds/concrete/fabric/glass/lumber) |
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Decided (which equipment to buy/priorities) |
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Delegated (authority) |
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Designed (data systems/greeting cards) |
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Directed (administrative staff/theatre productions) |
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Dispensed (medication/information) |
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Displayed (results/products/artifacts) |
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Distributed (products/mail) |
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Dramatized (ideas/problems/plays) |
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Edited (publications/video tape/film) |
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Entertained (people) |
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Established (objectives/guidelines/policies) |
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Estimated (physical space/costs/staffing needs) |
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Evaluated (programs/instructors/peers/students) |
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Exhibited (plans/public displays, evidence) |
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Expressed (interest in development projects) |
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Facilitated (multimedia exhibit/conflict resolution) |
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Found (missing persons/appropriate housing) |
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Framed (houses/pictures) |
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Generated (interest/support) |
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Grew (plants/vegetables/flowers) |
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Handled (detailed work/data/complaints/toxins) |
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Hosted (panel discussions/foreign students) |
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Implemented (registration system/new programs) |
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Improved (maintenance schedule/systems) |
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Initiated (production/changes/improvements) |
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Inspected (physical objects/repairs/electrical work) |
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Installed (software/bathrooms/electrical systems/parts) |
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Interpreted (languages/new laws/schematics/codes) |
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Interviewed (people/new employees) |
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Invented (new ideas/machine parts) |
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Investigated (problems/violations/fraud) |
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Landscaped (gardens/public parks/indoor gardens) |
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Led (foreign tours/campus tours) |
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Listened (to others/to conference calls) |
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Located (missing information/facilities) |
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Maintained (transportation fleet/aircraft/diesel engines) |
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Managed (an organization/mail room/ retail store) |
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Measured (boundaries/property lines/bridge clearance) |
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Mediated (between people/civil settlements) |
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Met (with dignitaries/public/community groups) |
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Monitored (progress of others/water flow/electric usage) |
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Motivated (workers/trainees) |
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Negotiated (contracts/sales/labor disputes) |
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Operated (equipment/hydraulic test stand/robotics equipment) |
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Organized (tasks/library books/data bases) |
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Painted (houses/cars/aircraft/interiors) |
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Patrolled (runways/public places/property/buildings) |
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Persuaded (others/customers) |
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Planned (agendas/international conferences) |
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Predicted (future needs/stock market trends) |
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Presented (major selling points/new products) |
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Prepared (reports/meals/presentations) |
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Printed (books/reports/posters) |
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Processed (human interactions) |
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Programmed (computers) |
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Promoted (events/new products/new technology) |
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Proofread (news/reports/training materials) |
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Protected (property/people) |
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Published (reports/books/software) |
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Purchased (equipment/supplies/services) |
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Questioned (people/survey participants/suspects/witnesses) |
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Raised (performance standards/capital investments) |
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Read (volumes of material/new releases) |
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Recorded (data/sales totals/music/video) |
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Recruited (people for hire/executives/Marines) |
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Rehabilitated (people/old buildings) |
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Repaired (mechanical devices/exhaust system) |
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Reported (finding/monthly activity) |
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Researched (library documents/cancer/diseases) |
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Renewed (programs/contracts/insurance policies) |
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Reviewed (program objectives/books and movies) |
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Revised (instructional materials) |
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Scheduled (social events/doctor’s appointments) |
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Sold (advertising space/real estate/cars) |
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Served (individuals) |
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Sewed (parachutes/clothing/upholstery) |
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Signed (for the hearing impaired) |
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Sketched (charts and diagrams) |
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Spoke (in public) |
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Supervised (others) |
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Taught (classes/math/science) |
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Tailored (clothing/services) |
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Televised (conferences/training/events/shows) |
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Tested (new designs/students/employees) |
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Updated (files) |
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Verified (reports/identity) |
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Volunteered (services/time) |
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Wrote (reports/training manuals) |
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Weighed (trucks/patients/precious metals) |
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Welded (bike frames/airframes/alloys) |
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X-rayed (limbs/stressed equipment) |
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Inventory (add any skills you have that were not listed above):
Competency Rating
1 = Exposure, 2 = Experience, 3 = Expert
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Other Skills |
Rating |
Interest |
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Analyzing Transferable Skills
In the blanks below, write the skills you circled and checked in the Transferable Skills Inventory. Circle your competence level. Write a detailed example of how you used that skill. Remember to consider your competence level as you identify specific jobs. You may want to use these examples when you write your resume. Follow Example Below:
Skill: Recruited
Example: Promoted and marketed the benefits of a military background to high school students which assisted in consistently meeting military recruitment goals.
Competency Rating
1 = Exposure, 2 = Experience, 3 = Expert
Skill: _________________________________________________ 1 2 3
Example: ______________________________________________
_______________________________________________________
Skill: _________________________________________________ 1 2 3
Example: ______________________________________________
_______________________________________________________
Skill: _________________________________________________ 1 2 3
Example: ______________________________________________
_______________________________________________________
Skill: _________________________________________________ 1 2 3
Example: ______________________________________________
_______________________________________________________
Skill: _________________________________________________ 1 2 3
Example: ______________________________________________
_______________________________________________________
Skill: _________________________________________________ 1 2 3
Example: ______________________________________________
_______________________________________________________
Skill: _________________________________________________ 1 2 3
Example: ______________________________________________
_______________________________________________________
Skill: _________________________________________________ 1 2 3
Example: ______________________________________________
_______________________________________________________
What to Know
Your work-related values influence how you feel about your job. You need to know your values as you begin to look for a job. To be satisfied with your work, you should choose a job that matches your work values as closely as possible.
What to Do
Following is a list of work values for you to consider as you begin your job search.Rate each item on a scale of not important to very important. Review your list to see which items you feel most strongly about. Pay close attention to the list as you set your goals. Your values relate directly to the working conditions in each company or occupation you research.
Competency Rating
1 = Not important, 2 = Somewhat important, 3 = Moderately important, 4 = Very important
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Work Value |
1 |
2 |
3 |
4 |
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Being Around Interesting People |
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Benefits |
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Blending of Family and Career |
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Clear Expectations |
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Clear Rules |
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Competition |
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Cultural Diversity in the Workplace |
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Flexible Work Schedule |
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Freedom from Pressure/Stress |
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Involvement in Decision-Making |
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Leisure Time |
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Mental Challenge |
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Power and Influence |
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Public Contact |
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Quality of Product |
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Recognition |
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Regular 40-hour Work Week |
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Salary |
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Security |
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Status and Prestige |
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Travel Opportunities |
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Variety and Change in Work |
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TRANSLATE YOUR MILITARY EXPERIENCE INTO CIVILIAN TERMS
As you complete your application, avoid military jargon and military terms. Most civilian employers will not understand military jargon, abbreviations and acronyms. Therefore, use the following guidelines to prevent this problem:
Write out terms and, when necessary, explain what they mean. For specialized military training, list the names and number of hours of professional and technical training you have taken. Only include training if it relates to the job.
Write, “Management and Supervision” as a course title. Then add the course content: equal opportunity law; giving and receiving positive and negative feedback; and giving directions.
•Use civilian equivalent phrases and titles. Civilian recruiters will not take the time to translate your resume into civilian terms and therefore may not see you as qualified for the position. Below are some military terms with recommended civilian equivalents.
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Military Terms |
Civilian Equivalent |
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NCOIC |
Supervisor, Manager, Coordinator |
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TDY/TAD |
Business Related Travel |
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PCS |
Relocation |
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Leadership or Management Training |
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Command and |
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Basic Officers Course |
Entry Level Officer Leadership Course |
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Basic Training |
Introductory Military Training |
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O7 and above |
President, Senior Director, Chairman of the Board, Managing Director |
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O5 and O6 |
Chief Executive Officer, Chief Operating Officer, Program Director |
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O4 |
Senior Administrator, Department Head, Program Manager |
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O1 to O3 |
Executive, Administrator, Manager, Project Officer |
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WO1 to WO5 |
Director, Specialist, Facilitator, Technical Manager, Technical Specialist |
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E7 to E9 |
Director, Supervisor, Department Manager, Operations Manager, Senior Advisor |
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E4 to E6 |
Assistant Manager, Line Supervisor, Section Leader, Task Leader, Supervisor, Foreman |
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E1 to E3 |
Production Worker, Assembler, Apprentice, Technician Assistant, Team Member |
Action Verbs To Describe Accomplishments
The following verbs can be used to help you describe your skills and experience
| PEOPLE |
THINGS |
IDEAS |
| Accomplished |
Built |
Adapted |
| Activated |
Calculated |
Analyzed |
| Adapted |
Changed |
Coordinated |
| Adjusted |
Compiled |
Created |
| Administered |
Completed |
Defined |
| Advertised |
Constructed |
Devised |
| Advised |
Created |
Educated |
| Analyzed |
Designed |
Established |
| Arranged |
Drafted |
Executed |
| Assembled |
Edited |
Explained |
| Assisted |
Enlarged |
Illustrated |
| Calculated |
Established |
Implemented |
| Catalogued |
Evaluated |
Initiated |
| Chaired |
Examined |
Innovated |
| Coached |
Expanded |
Integrated |
| Conceptualized |
Expedited |
Interviewed |
| Conciliated |
Facilitated |
Investigated |
| Conducted |
Familiarized |
Maintained |
| Consulted |
Formulated |
Marketed |
| Contracted |
Generated |
Modified |
| Coordinated |
Governed |
Monitored |
| Delegated |
Guided |
Negotiated |
| Demonstrated |
Hired |
Obtained |
| Devised |
Identified |
Organized |
| Directed |
Improved |
Presented |
| Distributed |
Increased |
Presided |
| Effected |
Indexed |
Processed |
| Explained |
Informed |
Proposed |
| Indoctrinated |
Inspected |
Publicized |
| Managed |
Installed |
Recommended |
| Motivated |
Invented |
Recorded |
| Organized |
Prepared |
Recruited |
| Programmed |
Programmed |
Related |
| Promoted |
Revised |
Surveyed |
| Stimulated |
Specified |
Synthesized |
| Supervised |
Used |
Transmitted |
| Taught |
Wrote |
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Creating Accomplishment Statements
Step 1: Think of this as a story with a title.
Identify the Scenario. Some topics (titles) may include:
Step 2: Identify the action you performed to tell the story.
Use the skills you identified under the Analyze Your Skills section and the action verbs listed above.
communications equipment. . .
Step 3: Which resulted in:
End with a positive and measurable conclusion.
What to Know
Searching for jobs online is becoming increasingly significant and more convenient in the job searching process. It can get confusing and frustrating if you don’t know where to look. You first must determine what occupation(s) would be best for you. Use the resources provided by your transition office and the transition website to research these. With thousands of jobs online, where do you begin?
The State of
Steps to Apply for State Jobs are immediately listed on the homepage. The second step listed, “Search Job Vacancy List,” will get you started on your search for a job. After clicking this link you will first find the “Featured Jobs” listed, these featured jobs are randomly chosen and changed weekly. If you are not interested in any of the featured jobs and would like to explore further, scroll down and click “VIEW ALL JOBS” to view a complete listing of vacancies. The Job Posting page allows viewers to alphabetically sort job postings by County, Job Title, Agency or Posting Type. The sorting options are recommended to help narrow your search as well as help the user save time.
Across the board information listed includes within the job posting includes:
The Job Titles are highlighted in blue and may be clicked on to view information about the job; including descriptions, requirements and duties.
What to Know
After choosing a job you would like to apply for, first register your Personal Data (you will receive an Applicant ID after submitting this information) and then fill out an application. The application can be filled out online and submitted directly to your agency of choice, or it can be printed out and mailed. An Applicant ID number is asked for on the application, if you have not received your Applicant ID yet, you may write “pending” in the space provided. You are still allowed to submit your information without an Applicant ID number. Every agency will require you to fill out an application form, even though the agency may already have your resume and cover letter. Applications may be used to make the first “cut” in screening applicants for interviews. The form may be a test to see how well you follow directions. It is always a good idea to take your time and do it well.
What to Do
Use the following suggestions to complete application forms:
1. Be prepared when you fill out the form.
2. Read and follow all directions before beginning to fill out the form.
3. Do not write “see resume”
4. Read each question and decide how you will answer before you begin to write.
This will help you fit the answer into the available space, as well as write the best answer.
5. Answer all questions.
If a question does not apply or you feel the question invades your privacy, write N/A for “not applicable.” Do not leave blank spaces.
6. Take your time, but work steadily.
7. Answer questions honestly—never lie, and do not use sarcastic answers.
8. Please call the Division of Personnel Services, (785) 296-4278, if you have questions or do not understand something about the form.
9. After you complete the form, check it for accuracy, correct grammar, and spelling. Make a copy for your records.
10. Follow up on the application at regular intervals (about every week) until you hear from the employer. The agency information is provided within the posting.
11. Work Experience:
Make sure you have all the information you will need with you (Reference Information, Past Employer Information, etc..) Work on describing your duties before you fill out an application, so you can be brief and clear in your descriptions. If you prefer not to give your salary history, write “will discuss in interview” in the space provided. However, keep in mind some employers will screen you out. When giving your reason for leaving, never give a negative answer. “I completed my military goal,” “moved,” and “seasonal,” are all very acceptable answers. Do not write “fired.” If you were fired, write “will discuss in interview.”
12. Position Desired:
Always fill in this space! Never write “any” or “will do anything!” A Requisition number is provided within the job postings. Do some research first so you know what jobs you qualify for and are available in the company.
13. Other Related Experiences:
You are asked to list any special skills, abilities, experiences and/or training you have thatrelates to the position you want. This is an opportunity for you to highlight anything that may possibly set you apart from other applicants.
1. Fill out your application to show employers three things:
The amount and kind of responsibility you have handled.
The results you have achieved.
The relevancy of your past responsibilities and accomplishments.
2. List your achievements and how you solve problems, not simply your responsibilities. In other words, explain how you increased operational efficiency, the amount of money you saved or raised, the number of people who used the service or product, the action that came about as a result of your efforts, etc. Write these items in phrases that identify the problem, note the solution, and describe the result.
3. Use statistics or numbers when you can, to show the results of what you did (i.e., size of organization, number of people supervised, length of report, time involved, size of budget, amount of money raised, etc.). Identify types of people, services, products, and programs with which you worked.
4. Fill out your own application. Seek all the advice you can, but since you’ll be the one at the interview, you’ll make the best author. If you decide to use a resume writing service, work closely with the writer to make sure that the resume reflects your experience and personality.
5. Keep your information brief, clean and easy to read. Use the minimum number of words to convey what you wish to say. Be able to defend every word.
6. Be specific about your job and accomplishments; leave nothing to the imagination.
7. Be selective in the information that you include in your application. Choose only information that relates to the jobs you seek.
8. Include volunteer experience relevant to the position sought. Also, include data on travel, languages, hobbies, certificates, if relevant to the target job.
9. Be creative, but always professional.
10. Keep an electronic copy of your application so you can easily make changes.
The online form allows you to save all of your information as a text file with or without submitting it to an agency. This is offered so that if the user wishes to apply for another position they have the information on-hand and can quickly enter it into another application.
11. Be impressive in describing your experiences, but always be 100% honest. Never exaggerate or misrepresent yourself.
12. Make several drafts of your resume—boil it down to essential information and have it critiqued before it is copied.
Recognize that you may need to write several different resumes in order to customize it for specific jobs.
13. Always send a cover letter to accompany your resume.
14. Do not include names of references on your resume.
15. Do not mention salary on your resume.
16. Keep everything positive in what you say about yourself—stress your strengths, not your weaknesses.
17. Use feedback from friends, relatives, and interviewers as to how your application information is coming across and modify where necessary.
18. Include languages you speak, read or write in the Other Related Experiences section, as well as any machinery or equipment you can operate, build or repair;
Computer hardware and software you can use can be added to the Computer Skills section. Do not use military terminology!
19. Emphasize credentials (licenses or certifications) obtained if they relate to the job that you are seeking.
These can also be added to the Other Related Experiences section.
20. Be Dynamic. Use the action verbs we provide on this website to begin each sentence in your resume.
Avoid using the phrase “responsible for… .” Most interviewers interpret that phrase to mean you did not complete the action yourself. It is recommended that you use present tense for current jobs and past tense for jobs you have previously held.
MORE TIPS….
Name: Use your complete name, not a nickname, as it appears in your normal signature.
Address: Make certain it is complete and spell out Street, Avenue, etc.
E-mail: Make sure that it is a professional address
Example: MarySmith@email.com, not Marylovesbubblegum@email.com
Phone: Include area codes and use numbers where you can be reached personally, by voice mail, or by a professional message on an answering machine. Never leave a number for a machine that has something “cute” or “funny” as a greeting.
Qualifications
Use information that highlights your professional background as it relates to the needs of the company. It is intended to draw attention to specific personal qualities and skills you possess that make you a unique and qualified candidate. Hiring managers need to see that you have the skills and experience they need. If an employer has to figure out what you can do for him, the odds are you won’t get an interview. Your company research will be invaluable here to help you relate your qualifications to the needs of the company. This can be in the form of a paragraph or a short list, with 4-5 one line bullet statements. Remember this information is a sales tool and this is a good place to catch someone’s interest and to “brag” about your best qualities.
If, for example, you are applying for a position as an Administrative Assistant, you might want to list things such as:
Some other examples include
Employment History
Depending on the style you select, it will dictate where and how you will organize the information. There are many books that provide example resumes. See the transition website for specific recommendations. To begin exploring your employment history, write down everything you can about what you did in a specific job. Include: skills, accomplishments, machines you can operate, computer software you can run, and improvements you suggested or made in a process or system. Try to include specific and quantifiable data. Refer back to skill section.
Once you have written a paragraph or pages of information, find qualifications relating to the job you are seeking. If the job you are seeking is an entirely new field, but uses a lot of the specific skills from your past experience, consider putting information into categories. An example would be if you have been a Military Police Officer and want to go into private investigation, you could group bullet statements under categories such as investigation, case management, and security to create a combination resume. Or, if you were an electronics technician for the past four years in the military plus worked in the same field for two years prior to joining, and want to go into the same field of work, then you would write a chronological resume to show stability and progressive job responsibilities.
Quantify your Experience, Responsibilities and Accomplishments:
List all results/achievements you have produced that relate to the position desired. Results sell, job descriptions don’t! Refer back to the skills section and expand on these to use when writing your resume. Employers need to see accomplishments they can relate to with regard to the open position. The question that must be answered is, “What is this individual going to do for me?” Achievements that relate to the specific position will answer that question. Describe what you accomplished with numbers, percentages, etc.
Explain how many times annually, what percentage of increase or decrease you produced, how large a group you supervised or trained, examples include:
Education
Make sure you include education that is relevant to the job you are applying and start with the most recent.
List the location of the school. Normally you do not list grades or specific classes; however, if you want a job where you have little experience and have a specific course that would directly relate, then you may want to point this out somewhere in the education section. If you have recently graduated and took classes at night while working full-time, then the fact you graduated Magna cum Laude might be important to some employers. Always relate the information on the resume to the job.