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This permanent, full-time position is located in the Licensing Section of Administrative Services Division at the Pratt Operations Office, and is directly supervised by Mary Becker, Public Service Administrator I. This position serves as a team member involved in technical support group for the new KOALS automated licensing system. KOALS is a complex electronic system software used statewide by all agency vendors in which all Dept. issues are sold. This position must be very knowledgeable in all aspects of the KOALS system, assisting with technical support on the phone serving as a help desk for license agents; Department offices, and the general public purchasing online. Must be able to identify technical problems and provide solutions over the phone for vendors running specialized equipment, and to customers having printing problems on Internet purchases due to PC software updates or printing problems. In addition, this position audits paper daily vehicle and daily camp permits issued to Park offices, making sure permits are accounted for in KOALS accurately, balancing permits and monies collected at year end. Employee is main contact with customers, issuing licenses/permits to walk-in customers. Continually reviews agency website, updating licensing pages, assuring accurate and detailed information is published, tracking ongoing changes in regulations, statutes, and daily work processes to keep accurate information on the public web site. Assist with tracking and returning void licenses received from license agents; and assist other areas of licensing during peak sales keeping current in all internal procedures for each section of the licensing division. BENEFITS: Beginning and maximum hourly salary, $13.61 - $18.26; group health and life insurance; retirement; deferred compensation and KanElect options; holidays; and sick and vacation leave. MINIMUM QUALIFICATIONS: Two years of experience in general office, clerical or administrative support work. Education may be substituted for experience as determined relevant by the agency. Two years computer experience with proficiency in Microsoft Office. HOW TO APPLY: Qualified applicants must register with the State of Kansas by completing the personal information registration form to obtain their State of Kansas Applicant ID Number. This form may be completed online at http://www.da.ks.gov/ps/aaa/recruitment/ Qualified employees may apply by submitting ALL of the following items: 1) a letter of interest, which includes your State of Kansas ID Number; 2) a detailed resume; 3) KDWP employment application located at http://kdwp.state.ks.us/news/KDWP-Info/Jobs/Additional-Info-Employment-Application; and, 4) an authorization to release information form** located at http://kdwp.state.ks.us/news/KDWP-Info/Jobs/Additional-Info-Employment-Application **Please note, this form must either be witnessed and signed by a Kansas Department of Wildlife and Parks employee or signed in front of and notarized by a notary public. We reserve the right to conduct a background check on all qualified applicants. Application materials should be sent to Susan Wilczek, Human Resources Office, Kansas Department of Wildlife and Parks, 512 SE 25th Avenue, Pratt KS 67124, phone number 620/672-5911. Incomplete applications will not be considered. Submitted application materials will be reviewed in Pratt to assure that the position minimum requirements are met, and those meeting the minimum requirements will be forwarded to the respective division for interview selection. Applicants are notified whether or not they are selected to interview. The interview is generally a one-time, panel interview consisting of position-specific questions for all applicants (same questions for each applicant), with the selection being made after all candidate interviews are completed. Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran" under K.S.A. 73-201 will receive an interview if they meet the minimum requirements of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the appointing authority. Additional VPE information can be found at http://da.ks.gov/ps/aaa/recruitment/veterans.htm Applicants claiming veterans' preference for the first time must mail a copy of your DD-214 to the Kansas Department of Administration, Division of Personnel Services, 900 SW Jackson, Room 252S, Topeka KS 66612, or FAX to 785/291-3715. DEADLINE TO APPLY - POSTMARK: November 20, 2009 The Americans with Disabilities Act ensures your right to reasonable accommodations during the employment process - individuals with disabilities are encouraged to contact the agency recruiter if reasonable accommodations are needed for any part of the application or hiring process. Equal Opportunity Employer. Women and minorities are encouraged to apply. Veterans' Preference Eligible.
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| Class/Uncl | Full/Part Time: | Grade: | Hiring Rate: | Pay Frequency |
|---|---|---|---|---|
| C | F | 019 | $13.61 | Hourly |