Pay Grade:  7


This is temporary work of a helping nature performing a variety of routine or repetitive tasks.

Work may involve performing routine assignments of limited difficulty, often repetitive in nature, and operating standard equipment that does not require previous training. Work includes assisting clerical workers in sorting documents, distributing material, and delivering messages. Work may involve assisting with routine manual tasks in the maintenance of buildings or grounds. Explicit instructions are received for each tasks and all work is subject to close supervision. Results are checked for accuracy and for compliance with instructions.

Standard Classification Factors

Supervision Received - LEVEL A: "Under immediate supervision…" "Immediate" means that the employee has little or no authority to select alternative work methods or to render independent judgments of any consequence. Each task is performed according to detailed instructions, written or oral. Assignments are usually for a short duration and when completed are usually checked for accuracy, adherence to instructions and established regulations, as well as the worker’s rate of performance.

Difficulty - LEVEL B: Average… Where the employee is confronted with a variety of duties susceptible to different methods of solution which, in turn, places a correspondingly higher demand upon resourcefulness and concentration. Positions which require the analysis and evaluation of raw data and the rendering of conclusions would, in many instances, fall into this category.

Complexity - LEVEL A: Work is a simple or routine nature requiring very little analytical thought. Tasks are clearly defined, highly organized, closely related and often repetitive. Few if any alternatives exist for methods or procedures to be used. Work is usually in the form of specific assignments and is closely reviewed for accuracy and progress. When guidelines exist at this level, they are usually detailed, easy-to-follow instructions that cover all or most of the important aspects of the work. Workers at this level can readily determine the actions which need to be taken.

Consequence of Actions or Decisions - LEVEL A: Consequences of actions or decisions at this level are insignificant as the work is normally closely reviewed and errors are easily detected by a standard check or cross-check. Costs due to errors are negligible.

Contacts - LEVEL A: The purpose of the contact is to obtain, clarify, give or screen established factual information, regardless of the type (i.e., easily understood or technical) within a well-defined relationship. Normal communication skills are required.

Physical Demands - LEVEL A: The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will.

Environmental Conditions - LEVEL A: The work environment involves normal everyday hazards or discomforts typical of offices, meeting and training rooms, or libraries. Comfortable levels of temperature, ventilation, lighting and sound are inherent in the work environment. Exposure to deviations from pleasant environmental conditions is only occasional. The likelihood of injury is remote.

Supervision/Leadership - LEVEL A: No supervisory or leadership responsibility; may explain work instructions or assist in training others.


Opens and sorts tax documents.

Wraps and stamps packages and prepares other outgoing material for mailing.

Assists clerical workers in filing reports, records, and correspondence.

Assists in the operation of standard office equipment not requiring previous training during peak work loads.

Assists building custodians in cleaning and arranging rooms.

Assists maintenance personnel by using hand tools or by operating simple maintenance equipment such as mowers, edgers, or trimmers.

Collects admission applications and distributes enrollment packets during the enrollment process at universities; answers routine questions concerning enrollment and directs students to appropriate departments.

Performs related work as required.


Ability to understand and follow simple oral and written instructions.

Ability to perform simple arithmetical computations.

Ability to write legibly.

Ability to establish and maintain effective working relationships with co-workers and with the general public.

Ability to learn to operate simple machinery.

Ability to learn routine repetitive tasks within a reasonable period of time.


None required

REV: 12/95
REV: 10/98
REV: 02/00
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