LAUNDRY SUPERVISOR4531R2 Pay Grade: 16 DEFINITION OF WORK Summary This is supervisory work in laundry operations. Standard Classification Factors Supervision Received - LEVEL C: "Under direction…" Employees at this level usually receive a general outline of the work to be performed and are generally free to develop their own sequences and methods within the scope of established policies. New, unusual, or complex work situations are almost always referred to a superior for advice. Work is periodically checked for progress and conformance to established policies and requirements. Difficulty - LEVEL B: Average… Where the employee is confronted with a variety of duties susceptible to different methods of solution which, in turn, places a correspondingly higher demand upon resourcefulness and concentration. Positions which require the analysis and evaluation of raw data and the rendering of conclusions would, in many instances, fall into this category. Complexity - LEVEL C: Work is of a standardized nature that may involve a variety of duties. Analytical thought becomes more important at this level due to increased data and changing situations. Tasks usually have several steps, some of which may not be directly related. Alternatives may exist for processes or methods to be used in solving problems. Workers at this level exercise a moderate amount of independent judgment. Work is controlled by routine review and reporting to or consultation with supervisors. When guidelines exist at this level, they tend to be more complicated or technical in nature requiring careful interpretation. Consequence of Actions or Decisions - LEVEL C: Consequences of actions or decisions at this level are limited in scope and effect as the work is reviewed occasionally. Errors may cause moderate inefficiency. Costs due to errors may be significant. Contacts - LEVEL B: The purpose of the contact is to plan, coordinate and advise on work efforts, interpret guidelines or instructions, elicit opinions or give guidance on the basis of facts to resolve common issues or problems when the information is not sensitive in nature or the individuals or groups are working toward mutual goals and have basically cooperative attitudes. Well developed communication skills are required. Physical Demands - LEVEL C: The work requires moderate physical exertion. Environmental Conditions - LEVEL C: The work environment involves hazards, risks or discomforts typical of working with or around machinery with exposed moving parts, irritant chemicals, heavy equipment or abusive or hostile clientele and patients. Exposure to disagreeable weather conditions and extreme levels of temperature, ventilation, lighting and sound are normal. Protective clothing or gear and specific safety standards or procedures may be required. Serious injury is possible. Supervision/Leadership - LEVEL C: Typically involves limited supervisory responsibility which entails performing as a "first line supervisor" for a small number of employees. Supervision is not the primary responsibility of the job. Responsibility includes training, instructing, scheduling, and reviewing work and recommending hiring and disciplinary actions to a higher level of authority. Distinguishing Features Differs from the Laundry Worker class which operates a variety of laundry equipment, but does not involve supervisory responsibilities. Differs from the Laundry Manager class which is responsible for the overall functioning of the laundry department. EXAMPLES OF WORK PERFORMED Plans, assigns, reviews and evaluates the work of subordinate staff, students, inmates and/or clientele sorting, folding and delivering clothing and linen supplies and/or operating a variety of laundry equipment to wash, rinse, dry, press and fold clothing and linens. Prepares production schedules based on knowledge of equipment and processing requirements of various clothing and linens. Observes and inspects the laundry process for adherence to standard. Maintains records of production, costs, linen and supply usage, and personnel; prepares and submits requests for supplies and equipment. Instructs subordinates in the safe and proper use of materials and equipment in order to control costs and accomplish tasks within a safe and timely manner. Supervises inmate workers in the laundry of a correctional facility in order to provide employment for the inmates. REQUIRED KNOWLEDGE, ABILITIES AND SKILLS Knowledge *Knowledge of occupational hazards in an institutional laundry and of necessary safety precautions. Knowledge of the principles and techniques of supervision. Knowledge of the principles of inventory control. *Knowledge of approved methods and practices of laundering linens, uniforms, and other institutional laundry, as well as new techniques or experimental formulas. Knowledge of the procedures and policies involved in the efficient management of an institutional laundry. *Knowledge of various textiles and types of laundry used by institutions, including the most appropriate laundering methods and techniques. Abilities *Ability to work while standing and under conditions of high temperature and humidity. Ability to understand and follow written and oral instructions. *Ability to establish and maintain effective working relationships with subordinates. Ability to keep records and prepare reports. *Ability to effectively express ideas orally. Ability to organize and clearly express information in concise written form. Ability to assign, direct, supervise and evaluate the work of subordinates and to train and instruct employees. Ability to maintain and organize filing and record keeping systems. *Ability to observe and analyze problems in laundry production and to implement changes where necessary to improve efficiency of working conditions. Ability to prepare reports of laundry operations, based on the interpretation of detailed records. Ability to schedule laundry production to provide a smooth and continuous flow of work through all operations. Ability to operate institutional laundry machines and equipment. *Necessary at entry MINIMUM REQUIREMENTS: Six months of experience in laundry work involving the operation of commercial scale laundry equipment. Necessary Special Requirements:
NC: 12/88 |