FOOD, DRUG AND LODGING SURVEYOR III8223A3 Pay Grade: 27 DEFINITION OF WORK Summary This is public health sanitation supervisory work in the regulation of food, drug and lodging establishments and in the areas of consumer protection and consumer safety. Work includes the supervision of lower level surveyors in a major portion of the state who conduct inspections of food, drug and lodging establishments, investigate complaints and food borne illnesses, survey truck wrecks, train wrecks and natural disasters involving regulated products and participate in product recalls. Work also includes conducting or supervising the federally mandated training and standardization of lower level surveyors and local health agency employees who perform food, food service and lodging surveys. Standard Classification Factors Supervision Received - LEVEL D: "Under general direction..." Employees at this level are usually in charge of a large and important organizational unit. They plan and carry out assignments with little supervision. They report regularly to a superior, usually by means of occasional conferences, to discuss work progress or new problems which require advice from above. This designation will pertain to classes with a high order of independence. Difficulty - LEVEL C: Considerable - Duties which require a high degree of concentration because of the many factors which must be considered and weighed before a decision can be reached. Usually positions that require planning, developing, and coordinating programs and directing fairly large groups of people fall into this category. Complexity - LEVEL E: Work is of a highly diverse and/or complex nature characterized by a broad range of activities and frequently changing conditions, situations and problems. Considerable analytical thought is necessary for interpreting a variety of factors, problems and alternatives for methods and procedures. Work requires the origination of ideas, techniques and programs for solving technical problems or complicated situations. Workers at this level exercise a high degree of responsibility for independent judgment and may participate in major program changes or policy decisions. Work may be reviewed by occasional conferences or reports to superiors. When guidelines exist at this level, they are normally characterized by regulations, policies or complex technical manuals. Consequences of Actions and Decisions - LEVEL D: Consequences of actions or decisions at this level are significant as the work may be rarely if ever reviewed, making errors difficult to detect. Errors may cause major program failure or a high degree of confusion. Injuries to others due to errors are serious or incapacitating or both and costs due to errors are substantial. Contacts - LEVEL C: The purpose of the contact is to influence, motivate, conduct interviews, make formal presentations or counsel to achieve common understanding or solutions to problems when the information is sensitive in nature or the individuals or groups are skeptical or uncooperative. Communication techniques and well developed communication skills become an important requirement at this level. Physical Demands - LEVEL C: The work requires moderate physical exertion. Environmental Conditions - LEVEL B: The work environment involves moderate hazards, risks or discomforts. Exposure to minor deviations from pleasant environmental conditions is normal. Minor to serious injuries are possible. Supervision/Leadership - LEVEL D: Involves administrative supervision responsibility. As a "first line supervisor", the primary responsibility involves scheduling, supervising and evaluating employees who perform the same or similar work. Responsible for recommending hiring and disciplinary actions to a higher level of authority. As a "project manager" may direct the activities of project leaders to develop plans and criteria and to evaluate progress and results for one or more projects. Distinguishing Features Differs from the Food, Drug and Lodging Surveyor II class where work of a less diverse and complex nature is performed and does not involve supervisory responsibilities. EXAMPLES OF WORK PERFORMED Directs, coordinates and evaluates the work of lower level surveyors performing a variety of food, food service and lodging inspections in a major portion of the state. Acts as primary surveyor in difficult cases where lower level surveyors are unable to obtain cooperation from a regulated establishment. Conducts periodic evaluations of establishments as a certified evaluation officer. Acts as an expert witness in more complex court cases involving food, drug and lodging establishments; gathers legally defensible evidence for presentation at court proceedings; may present testimony at legislative hearings. Makes presentations to interested groups to promote the adoption of public health and safety practices and to generate cooperation and support from regulated establishments, state and local officials and the public. Drafts policies, procedures and regulations for consideration by administrative superiors. REQUIRED KNOWLEDGE, ABILITIES AND SKILLS Knowledge Knowledge of biology, food chemistry and general sanitation as they apply to food, drug and lodging programs. *Knowledge of principles, techniques and practices of public health sanitation and epidemiology. Knowledge of all state, federal and local laws, codes, ordinances, rules and regulations applicable to food, drug and lodging programs. Knowledge of retail and wholesale food, drug and lodging operations production methods. Knowledge of federal and state standardization requirements. Knowledge of the principles and techniques of supervision. Abilities *Ability to apply federal and state standardization requirements. *Ability to establish and maintain effective working relationships with local, state and federal officials, facilities managers and the public. *Ability to plan and organize materials and make presentations to lay, professional and political groups. *Ability to conduct investigations of hazardous or controversial situations, to analyze findings and to take actions based on findings. *Ability to plan, present and evaluate the training of others. *Ability to coordinate, direct and evaluate the work of others. *Ability to express ideas clearly both orally and in writing. Ability to be certified by the federal Food and Drug Administration to conduct special surveys of food establishments, training and standardization of other surveyors. Ability to obtain commissioning by the federal Food and Drug Administration (FDA) and Consumer Product Safety Commission (CPSC). *Necessary at Entry MINIMUM REQUIREMENTS: Bachelor of Science degree in a biological or physical science and two years of experience in environmental/public health or sanitation. Additional experience in the areas listed above may be substituted for the required education as determined relevant by the agency. NC: 06/93 |