SPECIAL INVESTIGATOR II8235L1 Pay Grade: 24 DEFINITION OF WORK Summary This is specialized investigative work in the enforcement of federal and state government laws and regulations. Work involves determining if an investigation is necessary, planning and conducting investigations to ascertain facts, and making determinations and recommendations based on statutes and regulations. Standard Classification Factors Supervision Received - LEVEL C: "Under direction..." Employees at this level usually receive a general outline of the work to be performed and are generally free to develop their own sequences and methods within the scope of established policies. New, unusual, or complex work situations are almost always referred to a superior for advice. Work is periodically checked for progress and conformance to established policies and requirements. Difficulty - LEVEL C: Considerable - Duties which require a high degree of concentration because of the many factors which must be considered and weighed before a decision can be reached. Usually positions that require planning, developing, and coordinating programs and directing fairly large groups of people fall into this category. Complexity - LEVEL D: Work is of a diversified nature that usually involves multiple, unrelated steps. Analytical thought is necessary for dealing with complex data and situations. Work often involves a variety of unrelated processes and may require planning or carrying out a sequence of actions or both. Several alternatives usually exist at this level for approaching problems or situations. Workers at this level exercise a considerable amount of independent judgment. Work is controlled by occasional review and by reporting to or consultation with supervisors or superiors. When guidelines exist at this level, they are usually broadly defined or technical requiring careful analysis and interpretation. Consequences of Actions and Decisions - LEVEL D: Consequences of actions or decisions at this level are significant as the work may be rarely if ever reviewed, making errors difficult to detect. Errors may cause major program failure or a high degree of confusion. Injuries to others due to errors are serious or incapacitating or both and costs due to errors are substantial. Contacts - LEVEL C: The purpose of the contact is to influence, motivate, conduct interviews, make formal presentations or counsel to achieve common understanding or solutions to problems when the information is sensitive in nature or the individuals or groups are skeptical or uncooperative. Communication techniques and well developed communication skills become an important requirement at this level. Physical Demands - LEVEL B: The work requires light physical exertion. The employee may be required to perform handling activities with lightweight or easily moved items (e.g. books, file folders, boxes of office supplies, small machine parts, etc.); perform moving activities for brief periods; operate light equipment; perform repetitive motions for brief periods; confined to a work area. Environmental Conditions - LEVEL B: The work environment involves moderate hazards, risks or discomforts. Exposure to minor deviations from pleasant environmental conditions is normal. Minor to serious injuries are possible. Supervision/Leadership - LEVEL C: Typically involves limited supervisory responsibility which entails performing as a "first line supervisor" for a small number of employees. Supervision is not the primary responsibility of the job. Responsibility includes training, instructing, scheduling, and reviewing work and recommending hiring and disciplinary actions to a higher level of authority. Distinguishing Features Differs from the Special Investigator I class which does not determine need for investigation or make recommendations or determinations regarding settlements, compensation, consumer protection rules and regulations, or continued case action. EXAMPLES OF WORK PERFORMED Investigates claims in accordance with applicable statutes, rules, and regulations; interviews claimants, witnesses, law enforcement personnel, hospital staff, doctors, regulated entities, and other sources to ascertain the facts regarding a claim and determines if all relevant facts have been gathered to determine disposition of claim. This may include covert surveillance. Makes recommendations to the decision-making authority to pay or deny a claim and any other appropriate case action based upon an analysis of facts gathered during an investigation and in accordance with applicable statutes, rules, and regulations. Trains investigators in investigative techniques, methods, policies and procedures, and in interpreting the federal civil rights laws and the Kansas Act Against Discrimination. Trains investigators in investigative techniques, methods, policies and procedures, and in interpreting and enforcing rules and regulations governing regulated utility companies or entity. Assigns formally entered and notarized individual complaints pertaining to discrimination as to employment, housing or public accommodations, as cases to be investigated by field staff. Reviews and discusses with investigators outlines of investigation plans before charges have been served. Conducts conferences with investigators as to content and status of cases, problems, and further work required to complete each investigation. Reviews completed investigation reports and summaries and either refers back to investigator for supplemental work or forwards for determination of probable cause or no probable cause. Sets up conciliation meetings; prepares conciliation agreements and close-out letters. Conducts pattern investigations of combined complaints concerning plant, firm or agency underutilization of protected groups or other unlawful discriminatory employment practices. Conducts investigations for legal department in regards to lawsuits brought against the agency. Maintains liaison with the Equal Employment Opportunity Commission, Housing and Urban Development and other civil rights or human relations agencies and discusses complaints and cases under investigation. Prepares detailed reports of investigations and submits copies to decision-making authority or courts in the event of appeals and/or litigation; testifies in court. Advises law enforcement agencies, claimants, and agency personnel regarding claim/compensation application and investigation procedures. REQUIRED KNOWLEDGE, ABILITIES AND SKILLS Knowledge *Knowledge of the principles, practices, and techniques of investigations. Knowledge of the procedures followed in the investigation of discrimination complaints. *Knowledge of the rules of legal evidence. Knowledge of structure and function of the Equal Employment Opportunity Commission and state civil rights organizations. Knowledge of applicable statutes and regulations applicable to the program or areas which are the subject of the cases to be investigated. Knowledge of the Kansas Act Against Discrimination. Knowledge of the legal sources of obtaining information. Knowledge of the principles and methods of making compliance reviews. Knowledge of the principles and techniques of supervision. Knowledge of the principles and practices of public and business administration. Abilities *Ability to plan and conduct investigations independently, ascertain facts, and obtain evidence. *Ability to decide when sufficient information has been obtained to close an investigation. *Ability to decide appropriate disposition of a case at any stage in the system. *Ability to exercise good judgment and direction in analyzing situations and in applying and interpreting laws and policies. *Ability to establish and maintain effective working relationships with state agency officials, other employees, and the public. *Ability to prepare clear and concise written reports. *Ability to effectively interview employers, claimants, clients of an agency, contacts, informants, and witnesses. *Ability to train and supervise investigative staff. Ability to assess an investigation in terms of scope, time and resources. *Ability to objectively analyze conflicting allegations, testimony, and documents. *Necessary at Entry MINIMUM REQUIREMENTS: Two years investigating, fact finding or
enforcing state or federal laws and regulations. Education in communications,
psychology, social work, public or business administration, criminal justice or
law may be substituted for experience as determined relevant by the agency. NC: 06/93 |