SMART Messages


DATE July 13, 2011
Module AR
Subject Hot Topic! Year End Information
SMART Availability

SMART will not be available to agency users from 6:01 p.m., July 13th, to 6:59 a.m., July 18th.

You may continue to submit interface files with fiscal year 2012 transactions during that time, but you will not be able to view or correct any errors online. We will continue to run nightly batch; PayCycles will be run; checks will be printed and distributed as normal on July 14th and 15th.

SMART Deposits on July 14th and July 15th

Our previous year-end instructions for Accounts Receivable processing for these two days (June 29th Year-end Blast) indicated that if you use the INF43 spreadsheet to upload deposits, you will be able to continue to do so during the time the system is closed to agency users. Since agency users cannot sign in to SMART to actually submit the file, please follow the procedure below to have any INF43 spreadsheets submitted to SMART:

Complete your INF43 spreadsheet but DO NOT complete the “Generate XML” step of the process.

Log a help desk ticket as follows, and attach the completed INF43 spreadsheet to the ticket:

Priority: Emergency
Category: Accounts Receivable
Subcategory: Other
Group: AR Analysts

Also, please provide contact information (name, phone, e-mail) in the body of the ticket if it is other than the person who is logging the ticket. When the file has been successfully loaded in SMART the ticket will be closed to indicate this action has occurred.

We ask that you observe deadlines as follows: Help ticket logged by 9:30 a.m. for the 10 a.m. hourly batch, 11:30 a.m. for the noon hourly batch, and 1:30 p.m. for the 2 p.m. hourly batch.

These procedures will not affect the INF44 Interface files. These can continue to be placed on the mainframe for processing at 10, noon, and 2 p.m. (as well as nightly batch) for these two days.

If you have processed either an INF43 or an INF44, please e-mail the State Treasurer’s Cash Management Group at to notify them of the Business Unit, deposit id (if known), and deposit total so that they can approve the transaction in SMART. NOTE: This is the only way you will be able to enter deposits in SMART these two days.




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