SMART Messages


DATE October 24, 2012
Module PO
Subject SMART Info blast

The SMART Team has received several service desk tickets indicating that the Ship To Information on the agencies Staples orders are incorrect. The Ship To address is provided to Staples via the Purchase Order. Staples does not know what the correct Ship To Address should be during the requisition phase; therefore, a default Ship To address is used as a place holder on the Staples printable request document (see below screen shot). The Ship To address that appears on the Staples request document does not represent where the merchandise will be sent. Staples will send the merchandise to the Ship To address indicated on the dispatched Purchase Order.



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