SMART Messages


MESSAGE 090310-01
DATE September 3, 2010
Subject SMART Hours of Operation Expanded to Saturdays

Message Text: The SMART Team is pleased to announce the hours of operations that agency end-users have access to SMART are being extended.

  • Effective this Saturday, September 4 agency end-users will have access to SMART during the hours of 7:00 a.m. to 6:00 p.m., making SMART available to agency end-users Monday through Saturday, 7:00 a.m. to 6:00 p.m. each day
  • The SMART Team is updating all agency end-user security access to include Saturday access

Please note that although SMART will be available for end-users to perform entries and run reports:

  • No daily batch jobs will run on Saturdays
  • No nightly batch jobs will run on Saturday night
  • The SMART Functional & Technical support teams will not available on Saturdays
  • The SMART Help Desk Hours of Operation will not change.  However, Agency Help Desk Contacts and Liaisons may continue to log Help Desk Tickets on their agencies' behalf anytime through the online SMART Help Desk software at

We are pleased to be able to offer agencies these expanded SMART operating hours.


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