Kansas Department of Administration, Office of General Services
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DATE:  August 4, 2000
SUBJECT: Credit Card Acceptance Questionnaire
A & R CONTACT: Jerry Serk   (785) 296-2318   (Jerry.Serk@state.ks.us)
APPROVAL: Approved by Dale Brunton
SUMMARY: Credit Card Acceptance Questionnaire 

Bids have been received on a contract to provide a credit card acceptance program for all state agencies. A Procurement Negotiating Committee (PNC) comprised of representatives from the Office of State Treasurer, Division of Purchases and the Division of Accounts and Reports is currently studying the bid proposals.

A survey was mailed to all state agencies in September 1999 to determine their credit card needs. The results of that survey disclosed 13 agencies currently accepting credit cards and an additional 27 agencies with a desire to implement credit card programs. However, the 2000 Legislative Session enacted a law (House Bill No. 2323) that makes it mandatory for all state agencies to accept credit cards after June 30, 2001. This law also allows agencies to impose a fee to recover the actual amount of any cost incurred for accepting credit card payments. Because of this law, the Credit Card Acceptance PNC needs to obtain additional information to assist us in determining how to structure the State's response to the bid proposals.

We would appreciate your taking the time to complete the following questions as they pertain to your agency. Due to limited time constraints, please submit your response to these questions no later than August 9, 2000.


House Bill 2323 allows, but does not require, the imposition of a fee to recover the cost of accepting credit cards.  Would your agency be willing to absorb a 2 - 3% discount fee for the convenience of accepting credit cards? If you have more than one program or source of fees, tuition or other charges, please list them separately if the response is different for different programs.

Do you currently have, or are you planning to develop a website or interactive voice response (IVR) system to allow your customers to pay fees or charges in a non face-to-face environment? If so, please describe.