Vehicle Fueling Information - Wright Express
Please Contact John Lowe at 296-3126 or email
for additional information
The Division of Purchases has established a new Motor Vehicle Fleet Card contract. The new contractor is Wright Express. Instructions and forms for obtaining new cards
are listed above. Additionally, an informative presentation by Wright Express will be held at 9:00 A.M. on Friday, April 16th in Room 106 Landon State Office Building. The contract with Fuelman will terminate April 30th and all Fuelman Cards will be cancelled on that date.
You will receive Wright Express cards, plastic cardholders and Driver Packets to use
when you need to fuel a vehicle. The following are some guidelines for using the WEX
Universal Fleet Card:
The cards are assigned to vehicles
Each vehicle is assigned a card that must be kept in the vehicle at all times when not
fueling. Each card contains the vehicle identifier in the lower left hand side. All
cards come with a plastic cardholder to keep your cards protected. (Please refer to
the Vehicle Information tab regarding the WEX fuel card program on your State’s web site.)
A Driver ID is required to purchase fuel
Each driver must enter a 6-digit Driver Id number, which is the last 6-digits of the
social security number. For electronic sales, drivers will be required to enter this
number at all pay-at-the-pumps. For electronic sales INSIDE the station, the driver
will need to enter this number into a keypad. Drivers will also be prompted to enter
the vehicle’s current odometer reading. YOU CANNOT OVERIDE THE ODOMETER ENTRY, IT IS REQUIRED.
The cards may be used to purchase FUEL ONLY or Unrestricted
It is up to each individual agency to determine whether or not they want Fuel Only or
Unrestricted cards.
It’s easy to find a station that accepts the card
Major oil merchants accepting the card appear inside the Driver Guide. You will
be notified when new oil merchants begin accepting the WEX card. Such stations
as Amoco, Citgo, Conoco, Diamond, Kwik Shop, Phillips 66, Sunoco, Shell, Sinclair,
Texaco, Shell and Casey’s accept the WEX card.
The Customer Service telephone number is 1-800-492-0669
Wright Express Customer Service is available to assist you 24 hours a day, seven
days a week if you encounter a problem at a station or if you need to locate a
station in a particular area. The WEX telephone number is printed on the back
of each card. A phone authorization number for use by service station attendants
is also printed on the back of the card.
Report lost, stolen or damaged cards as soon as possible
Call your fleet manager as soon as possible to report lost, stolen or damaged
cards. Your card will be cancelled and a new card will be mailed to the agency
contact.
WEXonline
Each agency has the ability to conduct card and driver maintenance using our WEXonline
tool. This tool will also allow you to view your invoice; view transactions as they
post to your account, create Purchase Alerts, create Exceptions, view Daily Best Fuel
Price and locate gas stations. To sign up for WEXonline, please go to www.fleetenrollment.com.
You will be asked to provide your account number as well as some other pertinent information
such as your e-mail address. Once submitted, you will be contacted of a User ID and
Password that you will need to enter to access WEXonline. Once you have this User ID
and Password, you can access your account by going to www.wexonline.com.
If you have any questions regarding acceptance or how to use WEXonline, please
don’t
hesitate to contact Sue Koren at 207-523-6611 or Veronica Collins at 248-706-7742.
For additional information on the Wright Express fuel card program, please refer
to www.wrightexpress.com.
Wright Express FAQ's
Q. Are cardholders required to obtain receipts when making purchases
on the new Motor Vehicle Fleet Card contract with Wright Express?
A. The Division of Accounts and Reports does not require that receipts
be obtained for purchases from Wright Express. Detailed information included in Wright
Express’s billing provides reasonable documentation for individual purchases. In addition, card validation and transaction controls contained in Wright Express’s
on-line system and available analytical reports provide reasonable control against
inappropriate transactions.
· Agencies have the option of requiring that cardholders obtain receipts for all transactions.
· When making purchases of items other than fuel, cardholders should be instructed to request that the station attendant enter a detailed description of items purchased into Wright Express’s
on-line system.
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